Worst-case schedule

Every open request, the date each reply falls due, and our follow-ups on fixed dates, assuming the longest extension and a refusal at every step.

Due from themOur actionHard deadline (miss = right lost)
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Institution

Our side, on fixed dates whatever comes back: a chaser the working day after any lapse, a review request 5 working days after a refusal, a regulator complaint 5 working days after a review outcome, never later than the hard date.

Scheduled outbox · 7 planned sends

Drafts waiting for a send date. Each is one HubSpot task to one recipient; the date is the planned send date (the “SCHEDULE SEND” line). Nothing is sent until approved. Before sending, the whole thread and the body's route are read again.

  1. Thu 22 Oct 2026 · Amgueddfa Cymru – Museum Wales (FOI team)
    Chases: Answer to the museum's clarification request of 20 Oct on FOI 2026-024 / 032 / 036, point 2 (request on hold until answered)
    Route step: Clarification reply (FOIA s.1(3)); the 20-working-day clock restarts on receipt · HubSpot task 529380267240
    Draft ready for 18:00 on 22 Oct, awaiting approval; Gmail schedule not set. Re-ask in the same task stays 17 Nov.
  2. Tue 27 Oct 2026 · Vale of Glamorgan Council (FOI Unit)
    Chases: 00211484 and 00211557 (due 26 Oct); outstanding: internal review 00210772 (36 working days over), 00211483, 00211463, complaint VOG-874631131, 00209998 original request and 7 more ledger items
    Route step: Chaser after the statutory reply date (welsh-council route; next: ICO complaint for 00210772) · HubSpot task 529338337488
    Deed wallet 1756 follow-up in this task went on 19 Oct.
  3. Thu 5 Nov 2026 · The National Archives (records enquiries)
    Chases: Internal review CAS-356384 (due 21 Oct) and the WhatDoTheyKnow request (due 30 Sep)
    Route step: Chaser after the review decision date · HubSpot task 529430250699
    The CAS-359317 email in this task went on 19 Oct; the outstanding items travel in the next email.
  4. Thu 5 Nov 2026 · The National Archives (FOI team)
    Chases: Forensic assessment of the responses; after the CAS-347296 review date (4 Nov)
    Route step: After the review decision date (archive route) · HubSpot task 531096294626
  5. Tue 10 Nov 2026 · South Wales Police (FOI team)
    Chases: FOI 1264/26 (due 9 Nov): details of the search; outstanding: FOI 719/26 and 1040/26 answered late
    Route step: Statutory reply date → chaser (police route) · HubSpot task 529199193284
  6. Thu 12 Nov 2026 · Dŵr Cymru Welsh Water (EIR team)
    Chases: EIR/3106/2026 (due 11 Nov); outstanding: earlier EIR answered 48 working days late
    Route step: Statutory reply date (EIR reg 5(2)) → chaser (water-company route) · HubSpot task 531096607940
  7. Tue 17 Nov 2026 · Amgueddfa Cymru – Museum Wales (FOI team)
    Chases: FOI 2026-024 follow-up (due 16 Nov); outstanding: FOI 2026-024 answered 1 working day late
    Route step: Statutory reply date → chaser (museum route) · HubSpot task 529380267240
    The first merged draft (published sources) went on 19 Oct.
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